Terms & Conditions of Hiring

Cycles and equipment are the responsibility of the hirer. The hirer is fully responsible for all cost resulting from loss, theft or damage of all equipment hired. Hirers are responsible for their own safety and the safety of other members of their party. Dean Forest Cycles accept no liability for accident or injury incurred. We recommend the wearing of helmets at all times.

Please Note All discounts are at the discretion of the management, and at no time are they an entitlement of the hirer. Management reserve the right to change or remove discount offers at any time without notice. All confirmed discounts will be honoured by Dean Forest Cycles. Discounts may not be available at Peak times, Bank and Public Holidays. To ensure discounts are applicable and cycles are available please use the online booking form and await confirmation or book by telephone. Enquiries can be made online, by email, by telephone or by post. Please bring any confirmation with you at the time of cycle collection to speed the booking process and ensure correct discounts are applied.
Discounts (Normally applied) Midweek, Out of Season, Off Peak discounts and offers may be available. Discounts for repeat bookings and Gift Vouchers may also available.
Payments By cash and credit card or debit card only (cheques no longer accepted) Schools, Colleges, Corporate events may pay following invoice, prior to account details being accepted
ID Hirers must show photographic ID clearly confirming name and address (i.e. photographic driving licence, passport) and car registration number. Hire forms must be completed before cycles and equipment removed from site. Payment by credit card accepted The right to hire is entirely at the discretion of Dean Forest Cycles Payments for hire must be made prior to removing cycles or equipment or agreed deposit must have been paid
Returns All cycles and equipment hired must be returned before the end of the agreed hire period or 30 minutes before closing time. Cycles and equipment returned after the agreed hire period will be charged at £10 / half hour.
Responsibility All cycles and equipment once hired are the responsibility of the hirer. The hirer is fully responsible for the reimbursement of any loss to Dean Forest Cycles as a result of loss, theft or damage. Reimbursement of lost stolen or damaged items will be in the form of full replacement cost of the missing or damaged item or full cost of repair, (including labour charge @ £20 / hr) All Legal costs incurred by Dean Forest Cycles in recovering lost or damaged goods or monies are payable by the hirer including an Hourly Charge of £20 / hr for any time dealing with the claim and interest at 5% on any money owing or outstanding.
Deposits / Security By credit card transaction,
Disclaimer Dean Forest Cycles provide, Cycle Helmets FREE OF CHARGE whilst hiring cycles and we recommend the wearing of cycle helmets at all times. All cycles are issued to the hirer by the staff of Dean Forest Cycles specifically for the appointed rider, it is not recommended that cycles be exchanged amongst riders as damage or injury may result. Dean Forest Cycles reserve the right to hire the appropriate cycle according to height, age, weight, and ability. Dean Forest Cycles retain the right to refuse hire at any time. All Cycles and equipment are regularly maintained and serviced to the highest possible standards and therefore are hired in the knowledge that they are fit for purpose. Any defects should be brought to the attention of a member of staff before removal of the item from the premises in order that minor repairs may be carried out or a suitable replacement may be issued. Dean Forest Cycles therefore accept no liability for accident or injury incurred as a result of mechanical failure. The hirer must ensure they have informed the staff of the intended cycling activity in order for the appropriate cycle to be issued. The hirer must also ensure they have the appropriate skill for the intended cycling activity. Dean Forest Cycles accept no liability for injury caused or received as a result of cycling activity.